Remote Support

Welcome to the remote support portal.

If you need assistance please contact the support team upfront.
Define which ports should be accessible during the session.
You can remove or add ports as needed.

Click the button to start a new support session.
This will generate a unique session ID that you can share with the support team.
It will generate wireguard configuration to remotely connect to your device.
The configuration files can only be downloaded once, so please make sure to save them securely. Otherwise you will have to start a new session.

Allowed TCP Ports

Default: 22 (SSH), 443 (HTTPS), 8016 (Beckhoff ADS Secure)
PortPurpose

Allowed UDP Ports

Default: 48899 (Beckhoff ADS Discovery)
PortPurpose